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Preguntas frecuentes

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How do I place my order?

Buying at Kolore Artesanal Online is easy. From the product page, simply select color or size and quantity of the item you want and click "Add to cart". Once you have finished, click on "your shopping bag" at the top right of the page and click on "checkout with Paypal", to finalize your purchase and make the payment. If you require additional assistance to place your order, please contact the customer service team by writing an email to info@koloreartesanal.com .

 

How fast will my order be processed?

All orders received from Monday to Friday, are processed within 1 and 2 business days from the validation of the payment through the Credit Card. Deliveries in the metropolitan area in Mexico take 1-2 business days. Deliveries to the rest of the Mexican Republic take 4 to 7 business days after processing the order. For shipping options and information regarding international shipments, please contact us at info@koloreartesanal.com .

 

Shipping costs and delivery times in Mexico.

Deliveries in Mexico - $ 150.00 MN an it takes from 1 to 2 business days. Purchases over $ 1000.00 MN shipping is free.

Shipping costs and international delivery times.

For shipping options and information regarding international shipments, please contact us through info@koloreartesanal.com .

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